Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity:
Cancellation policy
Right of withdrawal
You may revoke your contractual declaration within 14 days without stating reasons in text form (e.g. by letter, fax, email) or - if the item is handed over to you before the expiry of the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 EGBGB as well as our obligations pursuant to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To comply with the cancellation period, it is sufficient to send the cancellation or the item in a timely manner. Products excluded from the right of cancellation are items that are customized by the seller for the customer (e.g. jerseys with player/back decoration or sleeve decoration).
The revocation must be addressed to:
Sportier
Johann-Dahlem-Strasse 64
63814 Mainaschaff
Germany
Fax: 06021-5834262
Email: info@sportiger.de
Consequences of revocation
In the event of an effective cancellation, the services received by both parties must be returned, along with any benefits derived (e.g., interest). If you are unable to return or return the service received and any benefits derived (e.g., benefits of use) to us, or only partially, or only in a deteriorated condition, you must compensate us for the value. You must only pay compensation for the deterioration of the item and for any benefits derived if the use or deterioration is due to handling of the item that goes beyond testing its properties and functionality. "Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store. Items that can be sent by parcel are to be returned at our risk. You are responsible for the regular return shipping costs if the delivered goods correspond to those ordered, or if, in the case of a higher price, you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. Items that cannot be sent by parcel will be picked up from you. Obligations to refund payments must be fulfilled within 30 days. This period begins for you upon dispatch of your cancellation notice or the item, and for us upon receipt of the item.
- End of cancellation policy -
Exclusion of the right of withdrawal
The right of withdrawal exists
1. not for distance selling contracts for the delivery of goods which are manufactured according to customer specifications or are clearly tailored to personal needs or which, due to their nature, are not suitable for return or are liable to deteriorate quickly or whose expiry date would be exceeded.
General information
1. Please avoid damaging or contaminating the goods. Please return the goods to us in their original packaging, if possible, with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure that you use suitable packaging to adequately protect it from transport damage.
2. If possible, please do not return the goods to us freight collect. We will also be happy to reimburse you for the postage costs in advance upon request, provided you are not responsible for them.
3. Please note that the above-mentioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
